At Elite Peels, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information
We collect personal information when you:
- Sign up for services
- Make a purchase
- Subscribe to our newsletter
- Interact with us through forms, emails, or phone calls
Examples of personal information include:
- Name, email address, phone number, and mailing address
- Payment information for transactions
- Any additional details you provide through surveys or feedback
b. Automatically Collected Information
We may collect non-identifying data through cookies, pixels, and other tracking technologies, including:
- IP address
- Browser type
- Device information
- Browsing behavior on our website
c. Location Tracking and Location-Based Services
When you use our website or mobile services, we may collect location data to:
- Offer personalized content and promotions
- Enhance user experience by identifying nearby service availability
You can disable location tracking in your device settings if you do not wish to share this data.
2. How We Use Your Information
- To Provide Services: Process transactions, schedule appointments, and respond to inquiries.
- Marketing and Communication: Send updates, promotions, and event invitations.
- Abandoned Cart SMS Notifications: If you provide your phone number and consent, we may send SMS reminders about items left in your cart. You can opt out by replying “STOP” to any SMS.
- Improvement of Services: Analyze user behavior to refine our offerings and enhance user experience.
- Legal Compliance: Ensure compliance with applicable laws and regulations.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Third-Party Service Providers: To process payments, manage marketing campaigns, or host our website.
- Analytics and Advertising Partners: For website optimization and targeted advertising.
- Legal Authorities: If required by law or to protect our rights and property.
4. Third-Party Data Sharing
a. Third-Party Integrations
We use third-party tools to improve our services, including payment gateways, analytics providers, and marketing platforms. These parties are bound by their own privacy policies, and we encourage you to review them.
b. Cookies and Tracking
Third-party vendors may place cookies on your browser to deliver ads based on your preferences. You can manage cookie settings in your browser.
5. Data Security
We implement industry-standard practices to safeguard your information, including:
- Encryption of sensitive data
- Secure servers and restricted access
- Regular audits and updates to our security protocols
Despite these measures, no method of online data transmission is completely secure. By using our services, you acknowledge and accept this risk.
6. Your Choices and Rights
- Access and Correction: You can request access to your personal information and correct inaccuracies.
- Marketing Preferences: Opt out of email or SMS marketing by following the unsubscribe instructions in our communications.
- Cookie Management: Adjust your browser settings to block or delete cookies.
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe your child has provided information, please contact us.
8. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services constitutes your agreement to any changes.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Elite Peels
8600 Sancus Blvd. Suite 118
Columbus, Ohio 43240
Email: hello@elitepeels.net
Phone: 614-779-2788